LuminaSense™ Motion Light

Refund Policy 

Effective Date: 

Thank you for choosing Essential Life . We want to ensure your satisfaction with every purchase. Please review our refund policy below:

1. Refund Eligibility

We offer refunds on products within 14 days of the original purchase date. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.

2. Damaged or Defective Items

In the unfortunate event that you receive a damaged or defective item, please contact our customer support team at [essentiallife1102@gmail.com] within 7 days of receiving the product. We may request photos or videos to assess the damage and expedite the refund or replacement process.

3. Return Process

To initiate a return, please follow these steps:

• Contact our customer support team at [essentiallife1102@gmail.com] to inform us of the issue.
• Securely package the item, including all original packaging and documentation.
• Ship the item to the address provided by our customer support team.

Please note that return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.

4. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 -15 Working days.

5. Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.

6. Contact Information

For any questions or concerns regarding our refund policy, please contact our customer support team at [essentiallife1102@gmail.com].

This refund policy is subject to change without notice. Please review it periodically for updates.

Thank you for choosing Essential Life . We appreciate your trust in our products.

Terms of Service

1. Acceptance of Terms

Welcome to Essential Life . By accessing or using our website, including any content, functionality, and services offered on or through (https://www.essentiallife.in/), you acknowledge and agree to be bound by these Terms of Service.

2. Products and Services

Our website offers a variety of products and services. All purchases made through our site are subject to our Refund Policy, Shipping Policy, and Privacy Policy.

3. User Accounts

You may be required to create an account to access certain features of our site. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

4. Order Acceptance and Pricing

Your submission of an order constitutes an offer to purchase the products or services indicated. We reserve the right to accept or decline any order for any reason. Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of any product or service.

5. Intellectual Property

All content on our site, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of [Essential Life] or its content suppliers and protected by international copyright laws.

6. Limitation of Liability

To the fullest extent permitted by applicable law, [Essential Life] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

7. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of [INDIA/ Haryana], without regard to its conflict of law principles.

8. Changes to Terms of Service

We reserve the right to modify or update these Terms of Service at any time, and changes will be effective upon posting. Your continued use of the site after such changes constitutes acceptance of the updated Terms of Service.

9. Contact Information

For any questions or concerns regarding our Terms of Service, please contact us at [essentiallife1102@gmail.com].

Shipping Policy

1. Shipping Destinations

We currently ship to addresses within [INDIA].

2. Processing Time

Orders are typically processed and dispatched within 3-4 business days. Processing time may vary during peak seasons or due to unforeseen circumstances. We strive to keep you informed of any delays.

3. Shipping Rates

Shipping rates are calculated based on the weight of your order and the destination but we provide Free Shipping to our Customers.

4. Shipping Methods

We offer the following shipping methods:

• Cash on Delivery.
• Prepaid : Coming Soon

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the progress of your shipment using the provided tracking information..

6. Shipping Delays

While we strive to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as customs clearance procedures, public holidays, or unforeseen weather conditions. We appreciate your understanding in such situations.

8. Undeliverable Packages

In the event that a package is returned to us as undeliverable due to incorrect address information provided by the customer or other issues, we will contact you to arrange reshipment. Additional shipping charges may apply.

9. Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that the shipping address provided is secure.

10. Contact Information

For any questions or concerns regarding our Shipping Policy, please contact us at [essentiallife1102@gmail.com].

Privacy Policy

1. Information We Collect

We collect personal information such as names, addresses, email addresses, and payment details when provided voluntarily by users during the checkout process. Additionally, we may collect non-personal information such as IP addresses, browser details, and device information for analytics purposes.

2. Use of Information

We use the collected information for order processing, shipping, customer support, and to improve our services. With your consent, we may also use your email address to send promotional and marketing materials. You can opt-out of marketing communications at any time.

3. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can set your browser to refuse cookies, but this may limit certain functionalities on our site.

5. Third-Party Services

We may use third-party services for payment processing, shipping, and analytics. These third parties may have access to your personal information but are obligated not to disclose or use it for any other purpose.

6. Disclosure of Information

We may disclose personal information when required by law or in response to legal requests. Additionally, we may share information to prevent illegal activities or violations of our terms of service.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any concerns about your privacy, please contact us at [essentiallife1102@gmail.com].

9. Changes to Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting. We encourage you to review this page periodically for updates.

10. Contact Information

For any questions or concerns regarding our Privacy Policy, please contact us at [essentiallife1102@gmail.com].